Returns / Cancellation


All products sold by UTGold are delivered digitally and therefore are intangible. Due to the nature of intangible goods we cannot accept any returns but may do so at our own discretion.

If a return request is accepted it will be subject to a 5% restocking fee (Example: if you have purchased 1,000,000 you must send back 1,050,000 or return 1,000,000 and have 5% deducted from your refund)

Refunds via Skrill are subject to a £0.41 fee which will be deducted from your refund.

Please contact us via live chat or by our email address: [email protected]


You may request for your order to be cancelled however if your order has already been completed there will be a 5% restocking fee.

Customer Service

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Delivering Fifa Ultimate Team coins to customers since 2012.
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