Terms & Conditions
Notice: Please list your player before making your payment so that you do not forget to do it after you have paid. Thank you.
Terms & Conditions
All coins given to customers are obtained from profit from in game trading. We do not and never will support any kind of activity that hinders the game or its users. We are big supporters of the Fifa game franchise and will do everything possible to support it and its creators/owners.
The coins included in all listings on our website are free, the fee is charged in return for same day delivery and any consultation you require when purchasing the services.
No Copyrights or images have been infringed upon in the selling of our services, any claims that attempt to suggest otherwise will result in immediate legal action, and as such any party trying to abuse such legal documents as DMCA will find such activities reported to the relevant parties
Please note the title does not infringe upon any copyrights held either in the United States or United Kingdom as of the time of this being uploaded.
The term “Fifa Ultimate Team Coins” is not a registered trademark of Electronic Arts and as such should not be confused for any other trademarks held by Electronic Arts.
We cannot be held responsible for any loss of property in any event or circumstance, related to our service. This includes but is not limited to account suspensions. All services and products are accepted by the customer at their own risk.
Please list your player before you pay so that we can complete your order as quickly as possible once payment has been confirmed.
If you do not receive your coins within 15 minutes please check your emails (including spam inbox) as there may be an issue with your order.
Notice: We do not cover EA 5% tax unless you select to pay the extra fee, for example if you purchase 100,000 coins you will receive 95,000 coins once your player is purchased.
All products sold by UTGold are delivered digitally and therefore are intangible. Due to the nature of intangible goods we cannot accept any returns but may do so at our own discretion.
If a return request is accepted it will be subject to a 5% restocking fee (Example: if you have purchased 1,000,000 you must send back 1,050,000 or return 1,000,000 and have 5% deducted from your refund)
Please contact us via live chat or by our email address: [email protected]
You may request for your order to be cancelled however if your order has already been completed there will be a 5% restocking fee.
At UTGold.co.uk we are committed to safeguarding and preserving the privacy of our visitors.
We do update this Policy from time to time so please do review this Policy regularly.
Information We Collect
In running and maintaining our website we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or make a purchase.
Information that you provide when you communicate with us by any means.
Your IP address
Any information collected from visitors will never be passed on to third parties for marketing purposes.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products or services.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website, services or goods and products.
To contact you in the event of issues with your order(s)
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Storing Your Personal Data
All customer data is securely stored on our server. Payments are made via our third party payment processor therefore we do not personally store your payment details.
Disclosing Your Information
In the event that we sell any or all of our business to the buyer.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.
Third Party Links
Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you.